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SHIPPING INFORMATION

All orders from the United States, United Kingdom, Canada, and Australia include FREE SHIPPING.  Our Framed Replica Canvas Prints are shipped 5-7 days after order processing, at which point you will be e-mailed a Tracking Code to track your package. Depending on your country, delivery can take 10-25 days to arrive at your door.

We partner with USPS, DHL, UPS Mail Innovations, UPS Ground or Asendia depending on your city/country and all packages are tracked, with live tracking ID’s emailed to you (and SMS’d if you provide your phone number upon checkout).

Our Framed Canvas Prints are wrapped and packaged tightly for shipping in recyclable corrugated cardboard to prevent transportation damage.

Please note that if you order multiple canvas prints, they may be shipped (and therefore arrive) separately. So don’t stress if you’ve only received one item! It may take another couple of days before the rest of your order arrives. Don’t forget to Track Your Package (see below) or Contact Us if you have any issues.

If an order has not been successfully delivered and it has been more than 45 days since the order was processed, you may request a refund or have the order resent free-of-charge.

INTERNATIONAL SHIPPING

For countries outside the United States, United Kingdom, Canada and Australia, tracked international shipping may still be available.  Depending on your country, a shipping fee of $25 — $75 may apply.  Please use the Shipping Calculator from the Cart or Checkout page for a specific figure.  Extended shipping times may apply.

MULTIPLE ITEM ORDERS

Orders containing two or more products may arrive independently, so if they don’t arrive at the same time, don’t stress!  Each package is individually tracked, so check the tracking details for each package.  It should only be a few days behind at most.

TRACKING YOUR PACKAGE

Once your order has been fulfilled, you’ll receive an email with tracking information. You can click on the link in the e-mail, or alternatively, paste your Tracking Code into one of the websites below.

https://www.17track.net/en — Track packages via any Courier Company.

DHL eCommerce Tracking

UPS Tracking

USPS Track & Manage

RETURN SHIPPING INFORMATION

Products that arrive damaged or in poor condition may be eligible for refund or replacement. Please get in touch with us so we can discuss your options for returns.  More information and specific policies available on our Refunds & Returns page.

ESTIMATED SHIPPING TIMES

United States: 2-14 days after production
Canada: 2-14 days after production
Australia: 3-12 days after production
United Kingdom: 3-12 days after production
Rest of the world: 5-25 days after production

Need More Help?

If you didn’t find the answer to your question here, it may be covered in our FAQ.  If not, please get in touch with us via our Contact Us page.

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